Transaction Verification Policy – YICK LUNG

Important Notice: Protecting Against Online Impersonation and Fraud

At YICK LUNG – Hawaii’s Choice, we take the security of our distributors, partners, and customers very seriously. With the increase in global trade communications, fraudulent actors sometimes impersonate legitimate companies to request payments or distribute unauthorized quotations.

To safeguard everyone in our supply chain, we maintain the following official verification and communication standards.

Our Official Communication Channels

We do not authorize any other domains (such as Gmail, Yahoo, or regional webmail addresses) to represent or collect payments on our behalf.

Verification Before Payment

  1. Confirm the sender’s email domain matches the addresses listed above.
  2. Cross-check the contact name by calling our main office at +1 (808) 838-7500 Ext. 3.
  3. Forward any suspicious communication to compliance@hawaiischoice.com for review.

If you receive a quotation, pro-forma invoice, or payment request from anyone not using our authorized domains, please treat it as unauthorized and contact us immediately.

International Transaction Standards

All international transactions are conducted strictly through verified banking channels:

  • Payment terms are discussed and agreed upon prior to production.
  • We never request administrative, registration, inspection, or clearance fees of any kind.

Reporting Suspicious Activity

If you suspect spoofing, phishing, or identity misuse involving our brand, please contact:
📧 compliance@hawaiischoice.com  |  📞 +1 (808) 838-7500 Ext. 3

Disclaimer

YICK LUNG – Hawaii’s Choice and Star Pacific Trading shall not be responsible for any loss resulting from payments made to unauthorized parties or communications sent outside the official channels listed above. Always verify before you pay.